Caring of International Students: Code of Practice for Pastoral Care
When students come to study in New Zealand, education providers have an important responsibility to ensure that those students are well informed, safe and properly cared for.
To support this, the New Zealand government has developed a Code of Practice for the Pastoral Care of International Students (the Code).
The Code is a document that provides a framework for service delivery by education providers and their agents to international students.
It sets out minimum standards of advice and care that can be expected and provides a procedure that the students can follow if they have concerns about the treatment they receive from their education provider or agent of a provider.